1-800-GAMBLER (1-800-426-2537) is a free and confidential 24-hour helpline for those struggling with problems due to gambling. Callers can have a conversation about the risks of gambling and how to keep gambling safe with knowledgeable listeners who can provide resources for help and information, and referrals to counselors.
Additional resources, such as finding counselors and support groups, are available on the website.
211 Maryland is the state’s most comprehensive resource database for health and human services. Resources include housing/shelter, food, utility assistance, employment, legal aid, immigration, and more
The 988 National Suicide & Crisis Lifeline provides 24/7, confidential support for anyone experiencing emotional distress, mental health crises, or suicidal thoughts. Whether you call, text, or chat, trained counselors are available to provide immediate help, connect you to resources, and offer guidance for managing a crisis.
All-Options uses direct service and social change strategies to promote unconditional, judgment-free support for people in all of their decisions, feelings, and experiences with pregnancy, parenting, abortion, and adoption. All-Options recognize that these issues are complex, but one thing is certain: Everyone deserves to have all options! All-Options has a talkline and provides access to religious counselors.
Mon 10:00am-1:00pm, Tue 10:00am-1:00pm, Wed 10:00am-1:00pm, Thu 10:00am-1:00pm, Fri 10:00am-1:00pm, Sat 10:00am-6:00pm, Sun 10:00am-6:00pm
The Baltimore Abortion Fund (BAF) is a mutual aid, grassroots, nonprofit organization that provides financial assistance and practical support to people who live in or travel to Maryland for abortion care. BAF operates a confidential helpline (443-853-8445) where our case managers make financial commitments to help callers pay for their procedures, as well as provide information on how to access abortion care. BAF provides financial commitments to cover a portion of the caller’s abortion care. Our case managers refer callers to area health clinics that provide reproductive health services. BAF provides practical support like transportation, accommodations, and translation services, to remove barriers to abortion care.
Mon Varies, Tue Varies, Wed Varies, Thu Varies, Fri Varies, Sat Varies, Sun Varies
The Baltimore City Health Department provides smoking cessation services, community education, school-based projects, and enforcement of retailer compliance with three tobacco control ordinances. They provide a smoking cessation program, community health education, and youth resources.
See other resources by Baltimore City Health Department:
Baltimore City Health Department: Dental Clinics
Baltimore City Health Department: Immunization Program
Baltimore City Health Department: Maternal & Infant Care Program
Baltimore City Health Department: Office of Youth and Trauma Services
Baltimore MD
The Shelter Hotline is a centralized system for people experiencing homelessness to access City-funded emergency shelters.
Mon 8:30am-4:30pm, Tue 8:30am-4:30pm, Wed 8:30am-4:30pm, Thu 8:30am-4:30pm, Fri 8:30am-4:30pm
The Childhelp National Child Abuse Hotline provides 24/7, confidential support to anyone experiencing or concerned about abuse or neglect. Professional crisis counselors offer assistance, information, and referrals to emergency services, social support, and local resources across the U.S., its territories, and Canada. Help is available in over 170 languages through interpreters.
Children of the Night’s hotline provides interventions towards rescuing America’s children from the sexual exploitation, pornography, and prostitution.
Disaster Distress Helpline provides crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. The Disaster Distress Helpline is a national hotline dedicated to providing year-round immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster.
Mon 12:00am-11:59pm, Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm
The Family Crisis Center offers services for young people who are impacted by domestic violence, family conflict, or abuse. Children and teens in affected families can access safe shelter (with mothers or caregivers), counseling, playroom support, and groups designed to help them understand and heal from trauma and strengthen their coping skills.
P.O. Box 3909 Baltimore MD 21222
The Foster Parent Ombudsman advocates for foster parents and kinship providers, and may act as an intermediary between them and local departments of social services when issues need to be resolved. The Ombudsman investigates complaints against foster parents. The Foster Parent Ombudsman reports to the Office of Secretary in Maryland’s Department of Human Services.
The Foster Youth Ombudsman advocates for foster youth and reports to the Office of Secretary in Maryland’s Department of Human Services.
Single phone number for Baltimore City residents to use for substance use and mental health crisis calls, services and treatment, and information. The line will be answered 24 hours a day, 365 days a year, giving people in need of help the opportunity to talk to a trained professional at any time.
Baltimore MD
24/7 Referral and intake is available online
HIV Nightline is a free, confidential phone service that helps people across the U.S. who have questions or worries about HIV. Whether someone just tested positive, feels alone, is stressed about medications, or cares for a loved one with HIV, Nightline is there—especially at night when most other places are closed. It’s often the only resource open late for support and immediate help after work or a risky situation.
If you are concerned for yourself or someone else who may be sleeping outdoors, please submit a Homeless Outreach Request for assistance and support services.
If you’re concerned about residents living in an encampment, please report it to Baltimore City 311 Services.
Mon 6:00am-10:00pm, Tue 6:00am-10:00pm, Wed 6:00am-10:00pm, Thu 6:00am-10:00pm, Fri 6:00am-10:00pm, Sat 6:00am-10:00pm, Sun 6:00am-10:00pm
How to apply for a U.S. passport in person.
Mon 8:00am-10:00pm, Tue 8:00am-10:00pm, Wed 8:00am-10:00pm, Thu 8:00am-10:00pm, Fri 8:00am-10:00pm, Sat 10:00am-3:00pm, Sun 10:00am-3:00pm
The LGBT National Help Center hosts the LGBT National Youth Talkline, online chat support, and weekly youth chat rooms. The Talkline is a private, volunteer one-to-one online chat, that helps both youth with coming-out issues, safer-sex information, school bullying, family concerns, relationship problems, HIV/AIDS, anxiety and safer sex information and a lot more.
Mon 2:00pm-11:00pm, Tue 2:00pm-11:00pm, Wed 2:00pm-11:00pm, Thu 2:00pm-11:00pm, Fri 2:00pm-11:00pm, Sat 12:00pm-5:00pm, Sun Closed
Love is Respect is a national website and hotline dedicated to preventing unhealthy relationships and intimate partner violence. They provide education, support, and resources to help young people understand what healthy relationships look like and how to stay safe.
Mon 12:00am-11:59pm, Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm
The Maryland Division of Unemployment Insurance provides financial assistance to eligible workers who have lost their jobs through no fault of their own. They offer a variety of services including unemployment benefits, job search resources, and guidance on how to apply for benefits. You can access information and apply online or through their local offices for support during your job search.
Mon 8:00am-4:00pm, Tue 8:00am-4:00pm, Wed 8:00am-4:00pm, Thu 8:00am-4:00pm, Fri 8:00am-4:00pm, Sat Closed, Sun Closed
Maryland Family Network is the state’s foremost provider of services to the early childhood care community, and creator and sustainer of parent-child programs for families raising infants and toddlers. Their website includes a child care locator and tips for choosing child care; this organization is available via phone for questions.
See other resources by Maryland Family Network:
Maryland Family Network: Family Support Centers Listing
Maryland Family Network: Child Care Locator
Mon 8:30am-4:30pm, Tue 8:30am-4:30pm, Wed 8:30am-4:30pm, Thu 8:30am-4:30pm, Fri 8:30am-4:30pm, Sat Closed, Sun Closed
Maryland Health Connection is the state’s official health insurance marketplace for individuals and families to compare and enroll in health insurance. It helps individuals and families find the right plan and check if they qualify for Medicaid or other help like tax credits to make insurance more affordable.
Medicaid (also called Medical Assistance) helps pay medical bills for people with low income. It covers things like doctor visits, hospital care, prescriptions, and mental health services. You can apply anytime through Maryland Health Connection, and it’s open year-round. If you’re pregnant, under 19, or meet certain income guidelines, you might qualify.
Mon 8:00am-8:00pm, Tue 8:00am-8:00pm, Wed 8:00am-8:00pm, Thu 8:00am-8:00pm, Fri 8:00am-8:00pm, Sat Closed, Sun Closed
The mission of the National Abortion Federation (NAF) is to ensure safe, legal, and accessible abortion care, which promotes health and justice for women. NAF provides women with the resources they need to make informed decisions about their pregnancies. The NAF also operates the National Abortion Hotline.
Mon 8:00am-7:00pm, Tue 8:00am-7:00pm, Wed 8:00am-7:00pm, Thu 8:00am-7:00pm, Fri 8:00am-7:00pm, Sat 8:00am-4:00pm, Sun 8:00am-4:00pm
NCMEC is the national clearinghouse in the U.S. for issues related to missing and sexually exploited children. It coordinates public awareness, assists law enforcement and families, and operates multiple programs authorized by Congress to prevent child abuse, recover missing children, and support victims.
Mon 12:00am-11:59pm, Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm
Operating around the clock, seven days a week, confidential and free of cost, the National Domestic Violence Hotline provides lifesaving tools and immediate support to enable victims to find safety and live lives free of abuse. The Hotline provides highly trained, experienced advocates to offer compassionate support, crisis intervention information and referral services in over 170 languages. Visitors to this site can find information about domestic violence, safety planning, and local resources.
Mon 12:00am-11:59pm, Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm
A national, toll-free hotline and resource center serving victims, survivors, and others concerned about human trafficking across the U.S. The hotline operates 24 hours a day, 7 days a week, 365 days a year, with confidential, live advocates fluent in over 200 languages.
The National Parent Helpline is here for you and is open to parents and caregivers of children and youth of all ages. Being a parent is a critically important job, 24 hours a day. It’s not always easy. Call the National Parent Helpline to get emotional support from a trained Advocate and become empowered and a stronger parent.
Mon 10:00am-7:00pm, Tue 10:00am-7:00pm, Wed 10:00am-7:00pm, Thu 10:00am-7:00pm, Fri 10:00am-7:00pm, Sat Closed, Sun Closed
Helps keep America’s runaway, homeless, and at-risk youth safe and off the streets. The National Runaway Safeline (NRS) is there to listen and provides confidential and nonjudgmental support.
The Poison Control hotline helps prevent poisonings, saves lives, and limits injury from poisoning. In addition to saving lives, the hotline decreases health care costs of poisoning cases.
PrEP Maryland is a website and hotline (called the PrEPline) that helps people learn about PrEP — a medicine that helps prevent HIV. It gives info on how PrEP works and where to get it in Maryland. Whether you’re just curious or ready to start, PrEP Maryland is a good place to get answers and support.
Provides and operates the National Sexual Assault Hotline in partnership with over 1,000 local sexual assault service providers across the U.S. RAINN also runs programs to prevent sexual violence, support survivors, and advocate for accountability. A live, secure, anonymous online chat is available 24/7; no IP logging, and chats are not stored.
Scarleteen is an independent, grassroots sexuality and relationships education and support organization and website. The site and services is designed to provide information about sexuality, sex, sexual health, relationships, advice and support. An online chat and text hotline are also available through this website.
Mon 1:00pm-4:00pm, Tue 3:00pm-6:00pm, Wed Closed, Thu Closed, Fri 11:30am-2:30pm, Sat 11:00am-2:00pm, Sun Closed
For support in quitting smoking, including free quit coaching, a free quit plan, free educational materials, and referrals to local resources.
Baltimore MD
The People’s Law Library (PLL) is a free online resource maintained by the Maryland State Law Library that provides legal information and self-help tools. It also includes the Maryland Court Help Center, where you can get free assistance with civil legal issues through phone or web chat. This resource is great for finding easy-to-understand legal guidance and support.
Mon 8:30am-8:00pm, Tue 8:30am-8:00pm, Wed 8:30am-8:00pm, Thu 8:30am-8:00pm, Fri 8:30am-8:00pm, Sat Closed, Sun Closed
A hotline staffed by transgender people for transgender people. Trans Lifeline volunteers are ready to respond to whatever support needs members of our community might have.
The Trevor Project is the leading national nonprofit dedicated to crisis intervention and suicide prevention for LGBTQ+ youth (under 25). Counselors are available 24/7, year-round via phone, text, or online chat—offering confidential, judgment-free support from trained volunteers who understand what you’re going through.
Mon 12:00am-11:59pm, Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm
The Women’s Law Center serves as a leading voice for justice and fairness for women by advocating for the protection and expansion of women’s rights through legal assistance to individuals and strategic initiatives to achieve systemic change. We are a non-profit organization that provides free legal representation and education programs to protect and empower individual women and their families.
Legal Services related to Family Law, Employment Law, and Protection Orders –for information about Human Trafficking program see:
| https://law.ubalt.edu/admissions/ourstudents_profiles/jessicaemerson.cfm |
305 W Chesapeake Ave Suite 201 Towson MD 21204
Mon 8.30am-4.30am, Tue 8.30am-4.30am, Wed 8.30am-4.30am, Thu 8.30am-4.30am, Fri 8.30am-4.30am, Sat 8.30am-4.30am, Sun 8.30am-4.30am
A rape crisis center serving Baltimore County & City, offering free, trauma-informed support to survivors of intimate partner violence, sexual assault, and human trafficking
8503 LaSalle Road 2nd floor Towson MD 21286
With fuel costs on the rise and many people struggling financially, this is one of the most common reasons people dial 2-1-1. There may be several options that could help, such as financial assistance, disconnection prevention or bill payment arrangements.
Mon 12:00am-11:59pm, Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm
Victims of Crime Resource Center provides referral information to victims and their families, victim service providers, and other victim advocates. Callers receive information on such matters as victims’ compensation, victims’ rights in the Justice System, restitution, civil suits, right to speak at sentencing and parole board hearings, as well as information on specific rights of victims of domestic violence, elder abuse, child abuse, and abuse against disabled.
Provides basic information about laws that affect LGBT people, including family law, and about resources available for people who are facing discrimination or other civil rights issues.