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What are my rights & responsibilities as a patient?

My RIGHTS as a patient:

  • Be treated with respect.
  • Be given honest and complete health information.
  • Be able to ask questions.
  • Be able to ask my doctor to tell me what to expect during my visit before it happens.
  • Know how my health insurance works and how I will pay for services.
  • Be able to look at my medical records.
  • Ask for any of my family, friends, or partners to come into the exam room with me.
  • Be able to see my doctor without my parents or guardians in the exam room.

My RESPONSIBILITIES as a patient:

  • Give honest information.
  • Let my doctor know if my health changes.
  • Follow the plan that I choose with my doctor or nurse, and tell him/her if I choose to change my plan.
  • Treat staff, other patients, and the office with respect.
  • Be on time for my appointments.
  • Call if I need to cancel or change an appointment.
  • When I have questions, I will ASK!
  • When I have concerns, I will SPEAK UP!
  • When I like what happens, I will SMILE AND SAY THANKS!

Your doctor’s office or clinic may post other rights and responsibilities. You can ask to see these rights and responsibilities.